Privacy Policy

Transparency matters. Learn how DNE Solutions collects, stores, and protects the data entrusted to us across our products and services.

Privacy policy background

Data Controller & Contact

DNE Solutions, operating globally, is responsible for the personal data collected through our digital products and services.

If you have any questions about how we handle your information, please contact our privacy team at privacy@dne-hq.com. We will respond to all requests in accordance with applicable regulations, including GDPR and relevant local laws.

What Data We Collect

We collect information necessary to deliver our services, improve user experience, and comply with legal obligations. This includes data you provide directly—such as contact details, company information, or support requests—and data generated through product usage, like device details, IP address, and usage analytics.

Providing personal data is optional, but certain features (for example, submitting a contact form or accessing gated content) may require it.

  • Account and profile details provided by you
  • Business contact information used to facilitate engagements
  • Product telemetry and analytics used to enhance performance
  • Communication preferences and consents

How We Use Personal Data

Data is processed to deliver requested services, provide customer support, tailor communications, secure our platforms, and comply with regulatory requirements. Depending on the purpose, processing is based on contract performance, legitimate interest, consent, or legal obligation.

We may also use aggregated analytics to improve product design, user experience, and operational efficiency. When consent is required (for example, for marketing emails), you can withdraw it at any time.

Data Sharing & Transfers

We share personal data only with trusted parties that help us operate—such as hosting providers, analytics partners, or professional advisors—and always under strict confidentiality agreements. We may disclose data when required by law or to protect our rights.

If data is transferred outside your region, we rely on appropriate safeguards such as standard contractual clauses and industry-recognized security certifications.

Retention & Security

Personal data is stored only for as long as necessary to deliver services, fulfill contractual or legal obligations, and maintain accurate records. When data is no longer needed, it is securely deleted or anonymized.

We implement technical and organizational safeguards—including encryption, access controls, and regular security reviews—to protect against unauthorized access, alteration, or disclosure.

Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request data portability or lodge a complaint with a supervisory authority.

To exercise these rights or update your communication preferences, contact us at privacy@dne-hq.com. We will respond promptly and transparently to all verified requests.

Cookies & Preferences

We use cookies and similar technologies to provide essential functionality, remember preferences, and analyze usage trends. You can adjust cookie settings through your browser or device controls. Note that disabling certain cookies may affect site performance.

Updates to This Notice

We periodically review and update this Privacy Policy to reflect changes in law, technology, or our services. When significant updates occur, we will highlight them here and update the effective date.

Have more questions about how we protect data?

We take privacy seriously and are happy to discuss our practices in more detail.

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